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Rewards are the 2nd most important factor for shoppers with 6.2% of the respondents named rewards as the most important factor while shopping.
GLOPYMNTS’s study looks into US’s consumers’ digital expectations.
While loylaty is no the highest factor for shoppers to be considered, but it is the 2nd most important factor after preferred payment method.
6.2% of the respondents selected rewards as the most important factor while shopping.
The survey covered 2,800 U.S. consumers during March 2023.
Access full report – https://www.pymnts.com/study/2023-global-digital-shopping-united-states-online-shopping-delivery-retail-conversion/

Source: PYMNTS
