Article News Category: AI / Machine Learning

Consumer behavior is shifting rapidly as shoppers embrace AI in their purchasing journeys. According to McKinsey, over 25% of Gen Z consumers have already used AI tools to help make …

Franziska Kripp is taking on the newly created position of Group AI Enablement Lead. In this role, she will be responsible for developing and implementing a company-wide AI enablement strategy.

According to the Retail Week, THG Beauty, owner and operator of three major online beauty retailers: LOOKFANTASTIC, Cult Beauty, and Dermstore, has revealed plans to set up an AI Academy, …

In a recent trading update, Moonpig Group plc has revealed that it is beginning its financial year on a strong footing, with growth driven largely by its investments in AI-powered …

TrueLoyal’s predictive model goes beyond past activity by assigning each member a risk score and segmenting them for action. It combines purchase data, surveys, social sentiment, and browsing signals to …

Updates include Komo AI (Kai) co-pilot for instant campaign creation, Komo Loyalty for building end-to-end programs in minutes, and engagement-first surveys that capture feedback at peak attention moments.

“The media industry is at a clear inflection point,” said Zohar and Anstandig. “Publishers who embrace Content and Community Intelligence will thrive. Those who don’t will be left behind, still …

The main risk lies in public AI models like ChatGPT, which are not designed to handle sensitive guest information. Uploading personal data — names, preferences, or booking histories — could …

Founded by enterprise software veterans who generated over $3 billion in exits to LiveRamp, Microsoft, Oracle, and Salesforce, the company enables marketing teams to deploy and orchestrate specialized AI agent …