All you need to know this week about loyalty & CX: GLO Interview: Nuran Erdag Haberdar, Turkish Airlines Miles & Smiles Program • Avios • Air France / KLM • …
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This is the initial step on a journey to revolutionise the passenger experience with the help of cutting-edge technology.
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Avolta’s Red By Dufry loyalty program and IAG Loyalty have teamed up to make it more rewarding for British Airways Executive Club and Iberia Plus members to shop at the …
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Research conducted by CataBoom, an SaaS-based gamification and rewards platform in the US partnered with Mastercard, reveals that integrating a game into a loyalty program can boost a brand’s website …
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Pangiam, a leading security technology and vision AI company, is proud to announce the successful completion of an exploratory assessment of Project DARTMOUTH’s threat detection capability, conducted at the Organization …
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Just under half (48%) of consumers are comfortable engaging with chatbots and AI-powered customer support. Consumers are increasingly less likely to provide companies with direct feedback about bad experiences, so …
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American Express Travel unveiled its annual Trending Destinations list for 2024 on Wednesday, featuring the top 10 vacation spots derived from global American Express Card Member travel bookings and insights …
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0:00 – on Sia Partners proposition in Loyalty & CX • 2:50 – on step by step questions you need to address when building or revising a loyalty program • …
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Influencers become agents, business class fares unbundle, artificial intelligence matures, and musical tourism drives demand, while eVTOLs[1] prepare for take-off
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Responding to the growing demand for sustainable and authentic travel experiences, Changi Airport provides a service allowing passengers on layovers in Singapore to rent bicycles. As part of a year-long …
