Deloitte’s 3rd annual survey on loyalty program preferences. 2023 consumer loyalty survey asks participants to rank the importance of key program features and benefits to reveal insights into how these …
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The new terminal is set to enhance travel experiences through cutting-edge facilities for passengers and airlines in the region.
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The 18,000-square-foot location near gate C74 in Terminal C has more than 400 seats. Offerings include a complimentary buffet as well as a bar. The club is designed to be …
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McKinsey article covers key benefits of tokenization
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Consumer optimism in the United States remained steady over the summer, while consumer spending saw a modest uptick across most categories. Here’s the latest research from our ConsumerWise team.
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ONT also hosted a Disability Awareness Resource Fair inside Terminal 2, where visitors were able to learn about the airport’s disability resources, experience first-hand the airport’s ONT+ Visitor Pass Program …
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India’s Ministry of Tourism hosted the 46th edition of the PATA Travel Mart 2023 at New Delhi’s International Exhibition and Convention Centre (IECC). This marked the return of the physical …
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Eveline shares insights on: How important is language in delivering the best possible CX? For which countries or cultures would you say local language campaigns are commercially important? Do you see any …
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With SAF and sustainable fuels firmly on the agenda of airlines, airports, transport companies and hospitality industry, very useful report by McKinsey breaking down types of sustainable fuel and giving …
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Overview of latest trends in proliferation and implementation of biometrics, Digital ID and personalisation across key airports.
