A Bain & Company survey of 700 online shoppers in the US found that 71% of consumers say they are not aware of having used generative AI in their online …
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Travellers are seeking out personalized, upgraded experiences, creating an opportunity for providers to drive loyalty this holiday season.
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Survey shows rising consumer awareness, demand for certification, and the role of education in driving the adoption of regenerative products.
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Motivation AI Company Persado Reveals 45% of Consumers Would Switch Banks For More Personalized Experiences.
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Findings from this year’s ninth annual report reveal that technology adoption directly fuels member loyalty and engagement. Respondents also reveal they see the opportunity of AI and its ability to …
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“Loyalty is up for grabs this holiday season…” said Van Ullen. “Our research revealed that shopper concern extends beyond just price… Incentives like free shipping, buy now pay later services, …
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Consumers continue to prefer credit card and restaurant gift cards while seeking more promotions and loyalty rewards during the holiday season.
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The 2024 survey reveals that 70% of Americans struggle with rising grocery bills, with nearly all respondents relying on digital and loyalty tools to help offset costs
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Sinclair emerged as the standout winner for both the Consumer Loyalty Index (CLI) and brand trust. CLI is calculated based on overall satisfaction and likelihood to recommend. Sinclair’s dedication to …
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Technological Advancements and Cashback Options Drive Adoption, Firms Innovate and Adapt to Meet Evolving Customer Demands.
