In value terms, the loyalty market in Thailand has recorded a CAGR of 13.5% during 2018-2022. The loyalty market in Thailand will continue to grow over the forecast period and …
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The increasing use of artificial intelligence (AI) is making customer interactions more dynamic and personalized. This trend is not limited to consumer-focused businesses; even B2B and commercial customers are now …
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Carnival Cruise Line is increasingly employing facial biometric technology to speed up the debarkation process for over 3 million guests. This technology, developed in collaboration with US Customs and Border …
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Seabourn is preparing to introduce its latest purpose-built ultra-luxury expedition ship, Seabourn Pursuit, providing travelers with once-in-a-lifetime and unforgettable expedition experiences.
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In his new role, he will be responsible for overseeing the hotel operations, ensuring a top-notch experience for all guests onboard the line’s award-winning river and expedition vessels.
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AROYA Cruises, Saudi Arabia’s recently launched premier Arabian cruise line, part of Cruise Saudi, has announced its three-year Gold Sponsorship agreement of Al Nassr Football Club.
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In this podcast Ian Pringle discusses the growth of the loyalty market in South Africa and explores how it has become one of the leading loyalty markets in the World. …
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Charles thinks that the reason is that advancements in marketing technology have created an expectation for seamless customer experiences – and the redemption catalog should no longer be a separate …
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Gartner report dives into 5 emerging trends to watch in customer service: 1. Become a Value-Driven Function; 2. Balance Personalization With Privacy; 3. Account for Machine Customers; 4. Prepare for …
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Resorts World Cruises won a special achievement award at the 9th Asia Cruise Awards, held during the Asia Cruise Forum Jeju from 12 to 14 July 2023.
