To mark the launch of the HX Explorers loyalty program as well as the line’s upcoming 130th anniversary in 2026, HX has introduced a series of commemorative badges. Guests who …
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For frequent MSC Cruises guests, loyalty rewards are getting even better. The cruise line is revamping its MSC Voyagers Club and adding a new tier positioned to be the pinnacle …
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All you need to know this week about loyalty & CX: GLO WAF Interview: Danielle Brown, Plusgrade • GLO Interview: Natalie Doutres & Gokce Evirgen on Amadeus’ loyalty solutions • …
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Cruise Planners announced innovative time-saving tools. Highlights include the AI-powered “Ask Maxx” assistant, designed to provide advisors with quick access to crucial travel information, and the integration of VAX VacationAccess …
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The Amadeus report provides key insights into the evolving role of Generative AI (GAI) within the travel sector. 53% of companies are deploying GAI for digital assistance during bookings, and …
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This prestigious alliance will extend far beyond retail offerings, with the essence of Bvlgari seamlessly woven into every aspect of Ilma’s guest vacation journey, from in-suite amenities and culinary experiences …
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This multi-year agreement marks a pivotal milestone, as Travel Cue expands its use of Amadeus technology, aligning seamlessly with its ambitious growth plans. Travel Cue will be adopting several Amadeus …
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All you need to know this week about loyalty & CX: GLO Interview: Vijay Dheap, RozieAI solutions in AI-powered language customer experiences • airBaltic • American Airlines • Air Canada …
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B2B sales is undergoing a transformative evolution due to emerging technologies, especially generative AI (gen AI). While the fundamental role of sales—building trust and creating value—remains, tools like gen AI …
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As the holiday season approaches, Europe’s cities and towns transform into festive havens, adorned with sparkling lights, beautifully decorated trees, and charming Christmas markets. VIVA Cruises has unveiled its Advent …
