Len Covello commented that the traditional concept of loyalty, where individuals accumulate a specific currency like air miles over time and then redeem them, has shifted in recent years. Loyalty …
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Increase in use of voice search and voice control and rise in contactless payment options, drives the growth of the global travel technology market.
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Achieving true personalization is every marketer’s goal and with AI this really comes to life. Meet OptiGenie – your AI-powered, customer-led marketing assistant that will guide you through every step …
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With the introduction of the service in Asia Pacific, consumers and merchants in the region will have access to Real Time VAU across subscription services such as ride-hailing, food delivery …
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Bilt Members Can Transfer Bilt Points 1:1 to Marriott Bonvoy® Points; For Every 20,000 Bilt Points Transferred to Marriott Bonvoy, Bilt Members Will Receive 5,000 Additional Marriott Bonvoy Points.
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“In a year marked by a robust return to travel, we’re delighted to acknowledge excellence in travel credit cards and loyalty programs,” shared Brian Kelly, founder of The Points Guy.
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IBM’s deep engineering and AI expertise to deliver extended customer-focused functionality via NatWest’s virtual assistant, Cora. Collaboration is part of NatWest’s broader generative AI approach, which leverages IBM’s enterprise AI …
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This survey delved into consumer attitudes regarding loyalty programs and card-linked offers, as well as strategies for merchants to enhance the visibility and utilisation of such offers.
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The Pacific Asia Travel Association (PATA) is pleased to announce the successful conclusion of its finance and digital skills workshops for small and medium-sized enterprises (SMEs) in the tourism industry. …
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Capital One is now involved in its third airport lounge. Plaza Premium Lounge in Partnership with Capital One will open on Friday at Denver Airport. Lounge access will be complimentary …
