Gartner report dives into 5 emerging trends to watch in customer service: 1. Become a Value-Driven Function; 2. Balance Personalization With Privacy; 3. Account for Machine Customers; 4. Prepare for …
Article News Category: Financials, Payments, Property & Insurance
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Rewards technology leader Ascenda announced the expansion of its partnership with OCBC, Singapore’s longest-established bank and second-largest financial group in Southeast Asia by assets. The comprehensive premium rewards proposition sets …
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Air Miles has announced a partnership with Dollarama, starting on August 7, that will enable customers to collect Air Miles at over 1,500 Dollarama locations across Canada. As Canadians face …
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Loyalty & CX Tech: Versus unveils VersusLM, a powerful AI constellation for interactive content creation
by GLOby GLOThe VersusLM AI is integrating directly with VersusGame’s flagship product, MiniGames, providing VersusGame customers and partners with a progressive model to generate contextually relevant content from any subject, topic, editorial …
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