All you need to know this week about loyalty & CX: AirAsia • Southwest Airlines • Oman Air • All Nippon Airlines • Japan Air • Saudi Airlines • EasyJet …
Article News Category: GLO Featured
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GLO Interview: Alexandra Christopoulou, Head of Customers Value & Loyalty, Aegean Airlines (Trailer – Free access)
by GLOby GLOOn the latest transformation of Aegean Airlines’ Miles & Bonus program • What was the initial push for the program’s transformation • On tailoring the offering for youth customers and …
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GLO Interview: Alexandra Christopoulou, Head of Customer Value & Loyalty, Aegean Airlines (Full Interview)
by GLOby GLOOn the latest transformation of Aegean Airlines’ Miles & Bonus program • What was the initial push for the program’s transformation • On tailoring the offering for youth customers and …
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GLO Interview: Customer Experience Excellence, Personalization and Loyalty with Danielle Colla, Amadeus and Jasperina de Vries and Nina Lind, McKinsey & Co
by GLOby GLO00:00 – Key milestones • 03:25 – On super app and partnerships • 05:55 – Is having a super app now a must for airlines, or are there other ways …
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