0:00 – Highlights of the 12th edition of ‘For Love or Money 2024’ report, 6 types of loyalty currency • 6:32 – Move from a transactional loyalty to emotional loyalty: …
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0:00 – Highlights of the 12th edition of ‘For Love or Money 2024’ report, 6 types of loyalty currency • 6:32 – Move from a transactional loyalty to emotional loyalty: …
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All you need to know this week about loyalty & CX: GLO Aviation Festival Americas panel 2024 – Loyalty in the age of digitalisation • Alaska Airlines • Emirates • …
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Topics covered: Introduction to GLO; What is true loyalty? • Evolution of loyalty programs: from transaction to experiential loyalty • Technology as an enabler
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Topics covered: 00:30 – on latest trends in Loyalty Programs, CX and customer experience in LATAM • 04:30 – on innovation among LATAM airlines (Aeromexico, LATAM, SKY, etc.) Who is …
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Full member video. Topics covered: Idea and philosophy behind Sky Plus – Challenges launching a new program – On membership – Features of Sky Plus – On building a platform …
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All you need to know this week about loyalty & CX: GLO Arabian Travel Market panel 2024 – Elevating Loyalty from Points to Lifestyle & Experiences • Aeromexico • Emirates …
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Featuring: Jelena Kezika, Sn. Director Strategy, GHA; James Curry, VP Product & Member Engagement, Emirates; Ali bin Zayed, Senior Manager, Corporate Loyalty, Emarat Petroleum; Ali Ozbay, Regional Director of Marketing …
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All you need to know this week about loyalty & CX: GLO Interview: Jelena Kezika, GHA • Amadeus / GLO Panel: Currency & Experiences • Delta • Etihad • Air …
