In this podcast Iain Pringle will explore how loyalty programs can work for brands that appear to have no loyalty problem at all. So how do sports clubs use loyalty …
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All you need to know this week about loyalty & CX: Attend World Travel Market Nov 6 • Air France – KLM • Emirates • Star Alliance • Southwest • …
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Dr. Nejib Ben-Khedher / Head of Emirates Skywards on 0:00 – on current focus of Emirates Skywards • 3:10 – on relaunch of Skywards Everyday app • 5:30 – on …
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Ben Lipsey, Head of Flying Blue on: 0:00 – on Amazon customer centricity and customer data ecosystems • 4:55 – on Millennials, social media, experiential travel and sustainability • 10:34 …
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How important is language in delivering the best possible CX? For which countries or cultures would you say local language campaigns are commercially important? Do you see any loyalty-specific features …
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All you need to know this week about loyalty & CX: World Travel Market (London, Nov 6) • Attached CEO interview • Air France – SAS • Delta • Emirates …
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Eveline shares insights on: How important is language in delivering the best possible CX? For which countries or cultures would you say local language campaigns are commercially important? Do you see any …
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Join our panel discussion on 6 November at 11.50am to listen to our expert panel on the power of gamification in revolutionising the future of customer loyalty programs. Learn about …
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All you need to know this week about loyalty & CX: World Aviation Festival this week • GLO Loyalty Panel • Emirates • Air France • Lufthansa Miles & More …
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Key takeaways from GLO-hosted loyalty session with Dr. Nejib Ben-Khedher, Emirates, Ben Lipsey of Air France – KLM, Gerald Schloegl of Lufthansa/Miles & More, Bruce Lahood from Mastercard, Mark Potter …
