Inge Huijbrechts, Global SVP Sustainability, Radisson Hotels on: Radisson history and revamping the Radisson Rewards loyalty program • On “Brand architecture” – 9 brands and a single loyalty program • …
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Inge Huijbrechts, Global SVP Sustainability, Radisson Hotels on: Radisson history and revamping the Radisson Rewards loyalty program • On “Brand architecture” – 9 brands and a single loyalty program • …
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All you need to know this week about loyalty & CX: GLO interview with Dr Nejib Ben-Khedher, Head of Emirates Skywards • GLO Interview with Antonio Ricciardi, SVP Head of …
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Siegfried Nierhaus, VP Middle East, Deutsche Hospitality Group, on • DH’s Middle Eastern presence and expansion • Where do you see Deutsche Hospitality in 3-5 years? What is your strategy …
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Listen to podcast here Source: GLO
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Antonio Ricciardi, SVP, Consumer Intelligence & Engagements and Head of Etisalat Smiles Programme, on: • Smiles Programme evolution • Future growth strategy: acquisitions and partnerships and building an ecosystem • Rewards …
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Listen to podcast here Source: GLO
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Dr Nejib Ben-Khedher, Head of Emirates Skywards, on: Emirates’ Skywards milestones • Program’s miles ‘adjustments’ vs. ‘devaluations’ • Top 5 markets vs. rest of the world • ‘FFPs’ vs. ‘lifestyle …
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All you need to know this week about loyalty & CX: GLO at ATM Loyalty & Sustainability video. GHA’s CEO Chris Hartley Interview. Kempinski Hotels CCO Amanda Elder Interview. Turkish …
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Amanda Elder, CCO Kempinski Hotels shares insights on Luxury Hospitality, customer experience and Kempinski Discovery loyalty program with Anastasia Levashova, Co-founder & Exec Director, Global Loyalty Organisation.
