00:00 On the recent developments at SkyTeam • 02:39 On the role as the alliance umbrella to enhance CX • 05:41 On SkyTeam’s future plans for lounges • 08:14 On …
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All you need to know this week about loyalty & CX: GLO WAF Interview: Danielle Brown, Plusgrade • GLO Interview: Natalie Doutres & Gokce Evirgen on Amadeus’ loyalty solutions • …
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Join top speakers and influencers as they share their knowledge, inspiration, and experiences, related to the top trends in travel, tourism and beyond! By staying informed and embracing these insights, …
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GLO Interview: Nathalie Doutres & Gokce Evirgen on Amadeus’ Loyalty Solutions (Trailer -Free Access)
00:00 About Amadeus’ loyalty capabilities • 01:59 Three pillars of building a winning loyalty solution • 06:24 About dynamic pricing • 09:00 About personalisation • 11:22 About partnerships • 12:36 …
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00:00 About Amadeus’ loyalty capabilities • 01:59 Three pillars of building a winning loyalty solution • 06:24 About dynamic pricing • 09:00 About personalisation • 11:22 About partnerships • 12:36 …
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00:00 Introduction • 01:34 About real-time personalisation • 04:41 Main challenges in implementing real-time personalisation • 05:47 Main KPIs for measuring success • 08:58 Use of AI and data analytics …
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00:00 Introduction • 01:34 About real-time personalisation • 04:41 Main challenges in implementing real-time personalisation • 05:47 Main KPIs for measuring success • 08:58 Use of AI and data analytics …
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0:00 On sponsoring the Olympic Games and offering members ‘money can’t buy’ experiences • 02:15 Providing a continuous customer journey • 03:15 On new features and staying ahead of the …
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0:00 On sponsoring the Olympic Games and offering members ‘money can’t buy’ experiences • 02:15 Providing a continuous customer journey • 03:15 On new features and staying ahead of the …
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All you need to know this week about loyalty & CX: GLO Interview: Vijay Dheap, RozieAI solutions in AI-powered language customer experiences • airBaltic • American Airlines • Air Canada …
