In this podcast we explore how loyalty analytics can add value to your business by exploring common challenges, where we have seen loyalty work best and tips for getting the …
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The Loyalty Podcast is back! In this episode we explore how the loyalty industry has responded and what how plans will evolve as the World emerges from lockdown. With Phil …
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In this episode the team discuss what steps loyalty programmes can take to protect customers and businesses in times of crisis.
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In this episode Iain explores what role redemptions play in building loyalty and give our tips on how to build a successful reward strategy.
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In this episode the team explores what we think will and will not happen in the world of loyalty during 2020.
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In this episode the team explores the question – is transactional loyalty dead? With Phil Gunter, Alan Lias, Craig Grimshaw and Iain Pringle.
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In this podcast we explore if loyalty programmes can be a selfless rather than selfish pursuit
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This week we discuss the holy grail of loyalty programs – how to engage with less frequent customers. With Joanna Ward, David Canty, David Feldman, Alan Lias and Iain Pringle
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This time we look at how to build a career in loyalty – how to get started, how has the industry evolved, where is it going and how to get …
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In our first podcast the team explores when loyalty is right or wrong for a brand, where have we seen loyalty work best and if programs are so great why …
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