00:00 Introduction – 01:04 Key takeaways from “Transformation in modern retailing” discussion – 03:20 On Amadeus’s customer-centric approach – 10:11 On the importance of journey-mapping – 12:47 On creating a …
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00:00 Introduction – 01:04 Key takeaways from “Transformation in modern retailing” discussion – 03:20 On Amadeus’s customer-centric approach – 10:11 On the importance of journey-mapping – 12:47 On creating a …
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00:00 On Volaris’s strategy as a digital airline• 02:01 On marketing strategy • 04:24 On social media strategy and influencers • 06:26 on Volaris’s loyalty program V Club • 10:35 …
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00:00 On Volaris’s strategy as a digital airline• 02:01 On marketing strategy • 04:24 On social media strategy and influencers • 06:26 on Volaris’s loyalty program V Club • 10:35 …
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00:00 On Reaching 35mn members and latest developments at Skywards • 02:18 On experiential loyalty and lifestyle loyalty • 06:23 On retail offering of Skywards and advice to US airlines’ …
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00:00 On Reaching 35mn members and latest developments at Skywards • 02:18 On experiential loyalty and lifestyle loyalty • 06:23 On retail offering of Skywards and advice to US airlines’ …
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On the latest transformation of Aegean Airlines’ Miles & Bonus program • What was the initial push for the program’s transformation • On tailoring the offering for youth customers and …
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On the latest transformation of Aegean Airlines’ Miles & Bonus program • What was the initial push for the program’s transformation • On tailoring the offering for youth customers and …
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Topics discussed: Introduction and overview of Royal Club – Reflecting on the past 12 months – About collaborations to promote Jordan – Collaboration with Status Match – Partnerships and ecosystem …
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Topics discussed: Introduction and overview of Royal Club – Reflecting on the past 12 months – About collaborations to promote Jordan – Collaboration with Status Match – Partnerships and ecosystem …
