Empathy Among Americans Suffers Sharp Decline, Yet Brands Are Expected To Make Emotional Connections With Consumers
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Read of Currency Alliance website Chuck Ehredt, CEOof Currency Alliance and sprevisou speaker on GLO webinar published interesting in insight on why “pay with points” is currently trending as a …
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ampliFI Loyalty Solutions, a market-leading provider of customized loyalty and engagement program solutions for financial institutions, has expanded their partnership with Visa, the world leader in digital payments. The Visa …
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All you need to know this week in loyalty & CX: Emirates, Delta, American Airlines, United Airlines, Air Canada, JetBlue, Miles & More/Lufthansa, SAS, Etihad, Air India, Qatar Airways, Malaysia …
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This report assesses 31 marketing service providers and position them on Everest Group’s PEAK Matrix® as Leaders, Major Contenders, and Aspirants based on their capabilities and offerings. The report aims …
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Mary English, senior director of Strategic Services at The Lacek Group, delves into how loyalty strategies can boost brand affinity—and, ultimately, companies’ bottom line—even in a down economy.
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WT names 5 companies that are demonstrating true support for their muslim customers during this period of observance, which launched Ramadan CX campaigns: KitKat, ASDA, Bradford Hospital, English Football league, …
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Original research over 8’000 of Ascendia customers indicates that “It is clear that authenticity is now having a significant impact on share of wallet, revenue and loyalty.” 69% of Canadian …
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Research Reveals That 77% of People Trust Brands More Following Face-to-Face Interactions at Live Events
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GivexPOS will leverage Chatter to print QR codes on receipts for customers to scan and provide real-time feedback
