Topics discussed: How loyalty programmes can help companies achieve their sustainability goals. – Sustainability: Consumer demand or company-led initiative? – Regional differences in sustainability approach – About Conscious Choices – …
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Join GLO to access premium content
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Topics covered: Introduction to GLO; What is true loyalty? • Evolution of loyalty programs: from transaction to experiential loyalty • Technology as an enabler
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In an interview with PYMNTS, Paco Underhill, a psychologist and retail consultant and author of “Why We Buy,” discussed how the wealth concentration among older consumers is shifting loyalty dynamics.
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Join GLO to access premium content. Topics covered: 00:30 – on latest trends in Loyalty Programs, CX and customer experience in LATAM • 04:30 – on innovation among LATAM airlines …
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In an interview with Linda Fox, Senior Reporter for PhocusWire, Pour discussed his goal for a “PNR-free world” and emphasized the importance of enhancing customer experience in the airline industry’s …
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Younger generations, in particular, value experiences that bring joy and connection over accumulating material items. Research on subjective well-being has gained popularity, with media coverage and podcasts exploring the science …
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According to Morning Consult Intelligence data, the leading audience & brand tracking platform, the Holiday Inn brand is the most trusted travel and hospitality brand in the United States. To celebrate, IHG …
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Join GLO to access premium content. Topics covered: Idea and philosophy behind Sky Plus – Challenges launching a new program – On membership – Features of Sky Plus – On …
