Featuring: Ramya Murali, Principal, Deloitte • Philip Shelper, CEO, Loyalty & Reward Co • Khalid El Bachraoui, Sia Partners • Brendan Boerbaitz, Deloitte • Thomas O’Toole, Kellogg School of Management …
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Loyal Solutions SaaS platform LoyalTfacts, powers card/payment-linked loyalty for some of the largest and most respected loyalty programs, including Emirates Skywards, Air Canada Aeroplan, Accor All, Cathay Pacific, Marriott Bonvoy, …
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Featuring: Luigi Marandola, VP, Global Cobrand & Merchant Partnerships, Visa • Katarina Mescal-Pevzner, Senior VP, Mastercard • Peter Kisbye, CEO, Loyal Solutions • Ram Machiraju, Product Leader, Salesforce • Danielle …
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According to Doug Brown, President of Digital Banking at NCR Voyix, real-time payments, artificial intelligence (AI), and hyper-personalisation are crucial for optimizing the customer experience.
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The incorporation of payments into smartphones has played a crucial role in enhancing loyalty programs. Users can now make seamless payments with a simple click, eliminating the need to wait …
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By working together to connect the data, companies can maximise the convenience experience for consumers, which is a big win for the industry.
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0:00 – on the experience in the first six months of program launch 1:27 – on gamification uptake, raffles, and seamless digital CX 4:02 – on new initiatives and features …
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Len Covello commented that the traditional concept of loyalty, where individuals accumulate a specific currency like air miles over time and then redeem them, has shifted in recent years. Loyalty …
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IHG revealed plans for a comprehensive global rebranding of InterContinental, encompassing various aspects from design to service approach. Tom Rowntree, VP of luxury Brands at IHG sherds light on plans …
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Krispy Kreme Global President and COO, Josh Charlesworth, also plans to enhance eCommerce and loyalty programs to increase purchase frequency, responding to the strong consumer demand for such programs.
