0:08 Introduction to SkyTeam’s loyalty proposition • 02:09 On collecting feedback and data within the Alliance • 03:02 On Sky Priority app • 04:28 On intermodal partnerships • 06:36 On …
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GLO WAF Interview: SungJoon Park, Director, Loyalty & High Value Customers, SkyTeam (Full Interview)
0:08 Introduction to SkyTeam’s loyalty proposition • 02:09 On collecting feedback and data within the Alliance • 03:02 On Sky Priority app • 04:28 On intermodal partnerships • 06:36 On …
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Emirates, the world’s largest international airline, has further bolstered its presence across Africa, with the introduction of additional flights to Entebbe, Uganda; Addis Abba in Ethiopia; and Johannesburg, South Africa.
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As technology continues to evolve at a rapid pace, XEBO.ai projects key trends and innovations that will revolutionize the customer service landscape by 2025.
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Qantas customers will continue to be able to fly between Sydney and Lord Howe Island for years to come as part of an agreement with regional airline Skytrans.
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A New Book from BCG Provides the Playbook for Harnessing AI to Personalize the Customer Experience.
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All you need to know this week about loyalty & CX: GLO WAF Interview: Danielle Brown, Plusgrade • GLO Interview: Natalie Doutres & Gokce Evirgen on Amadeus’ loyalty solutions • …
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UN Tourism and easyJet holidays have stepped up their collaboration as they develop a groundbreaking ESG (Environmental, Social, and Governance) Framework for businesses across the sector.
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Per SAS, traditional AI to surge, GenAI hype will spring a leak, campaign management will be back in vogue and more.
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Virgin Australia and Qatar Airways intend to expand their strategic partnership, signing a Memorandum of Understanding (MoU) to collaborate on a range of sustainability initiatives.
