The Luxury Group by Marriott International has released its new comprehensive report, The Future of Food 2025, which highlights the power of the Asia Pacific region in shaping global culinary …
Article News Category: Loyalty Research, Theory & Surveys
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The loyalty program landscape in Saudi Arabia is characterized by rapid evolution, driven by technological advancements, changing consumer preferences, and regulatory shifts. Companies adopt personalized and technology-integrated solutions while exploring …
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Anantara Earns Four MICHELIN Guide Key Distinctions, Celebrating The Most Outstanding Hotels In Thailand
by GLOby GLOAnantara Hotels & Resorts, the luxury hospitality brand for modern travellers, is delighted to announce that four of the brand’s iconic properties have been recognised in the global ranking of …
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McKinsey & Co on GenAI reshaping B2B sales and key priorities for companies’ investments
by GLOby GLOB2B sales is undergoing a transformative evolution due to emerging technologies, especially generative AI (gen AI). While the fundamental role of sales—building trust and creating value—remains, tools like gen AI …
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FTI Consulting report: 2024 Online Retail Report – U.S. E-Commerce Trending Higher Again: Sales To Hit $1.2 Trillion
by GLOby GLOAccording to a report from FTI Consulting, U.S. online retail sales are projected to grow 9.8% to $1.2 trillion in 2024. E-commerce will account for 22.7% of the total retail …
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Travelers increasingly prioritize activities over destinations, driving demand in the $1 trillion experience market, especially among younger generations. Despite this, nearly half of bookings remain offline. Small providers struggle with …
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Adobe, Bolt and Retaildive issued a sector-wide report on shoper’s ecommerce journey with key focus on checkout and cart abandonment. Readthrough for airlines and hospitality sectors.
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Forrester: Mobile Banking Innovation Gap Widens In Australia Amidst Rising Customer Expectations
by GLOby GLOAccording to survey findings only two of the big four Australian banks, Westpac and CommBank, offer personalized features that proactively anticipate customer needs.
