Cruise Lines International Association (CLIA) has released its 2024 State of the Cruise Industry report covering key cruise travel trends, 2019-2023 stats, 2024-2028 trends and orderbook and sustainability initiatives overview.
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The Big Data Analytics in Banking market is driven by the increasing demand for personalized customer experiences and risk management. Challenges include data security, regulatory compliance, and integration with legacy …
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British Airways is resuming direct flights from London-Gatwick to Bangkok’s Suvarnabhumi International Airport on October 28, 2024, initially operating three times a week and increasing to five times weekly by …
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An American Airlines passenger encountered a situation on two consecutive flights where the overhead bins were nearly empty, yet passengers were still required to gate check their carry-on bags. Despite …
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The market research company Service Value, in cooperation with the BILD newspaper, conducted an extensive customer survey to determine that PAYBACK is the clear leader in the “bonus systems” category.
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Collinson publishes study diving into booking, spending, travelling and loyalty patterns of sports and music fans. Research was conducted among a sample of 8,537 travellers from 17 countries and territories.
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In its 14th year, the report unveils the brands that are winning by offering a strong loyalty experience and highlights new challenges and solutions for brands that have seen declines …
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“Our research found that two-thirds of Americans are living paycheck to paycheck—amid this, they need a source of reliability and consistency. Rather than contribute to uncertainty through practices like shrinkflation, …
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Power of Satisfaction report surveyed 5,500+ consumers enrolled in loyalty programs, shedding light on what drives consumer satisfaction, engagement, and value in modern loyalty programs.
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After a slow ascent, business travel appears poised to meet or exceed pre-pandemic levels, despite headwinds from high prices and sustainability goals
