MSC Cruises today published its 2023 Sustainability Report with a performance review of the 12-month period in the areas of environment, social and governance. The report also includes information on …
Article News Category: Loyalty Research, Theory & Surveys
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Affluent Americans lead charge in online coupon surge as frustration with the economy lingers, new study finds
by GLOby GLOSimplyCodes’ 2024 Coupon Codes Sentiment Report reveals that a majority of online shoppers (54%) have increased their search and usage of promo codes over the past year.
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Hilton Reigns as Most Valuable Hotel Brand for the Ninth Consecutive Year According to Brand Finance
by GLOby GLONine of Hilton’s brands are included on the annual Hotels 50 report. Every year, Brand Finance conducts the world’s largest study on brand valuation for 5,000 of the biggest brands …
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PYMNTS report. The Zillennial Paradox: Big Debt, Big Spending and a Conscience to Rule It All
by GLOby GLOPYMNTS report zooms into zillennials — 90’s kids who turn 25 to 33 this year. These younger millennial and older Generation Z consumers form a distinct micro-generation that breaks the …
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Kobie published latest The Heart of Loyalty report 2024 based on survey of more than 4,000 consumers across industries like retail, financial services, travel, hospitality, quick serve restaurants, and more.
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FIT’s Beauty Think Tank Study Focuses on Industry Inclusivity Across Three Realms: Emotional Impact, Economic Consequences, and Social Implications
by GLOby GLO“The Future of Accessible Beauty,” a comprehensive research study from its 2024 capstone initiative focuses on consumers who are traditionally overlooked due to physical, emotional, social, or economic limitations. The …
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NICE International Happiness Index 2024 report: how AI amplifies the human touch to increase customer happiness and loyalty
by GLOby GLOThe number one benefit of AI in the eyes of consumers is resolving issues faster (selected by 41%) followed by not having to repeat themselves (36%). In the US, 30% …
