GHA’s CEO summit in Japan revealed key trends in hospitality in Japan market & loyalty. When choosing hotels, Japanese travelers prioritize quality accommodation, convenient location, and affordability. High-end customers also …
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New Contactless Payments & Digital Ticketing Reports – Contactless Payment Transactions to Hit $15.7 Trillion Globally by 2029, as Soft Point-of-Sale & Ticketing Roll-outs Accelerate Growth
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0:00 – Highlights of the 12th edition of ‘For Love or Money 2024’ report, 6 types of loyalty currency • 6:32 – Move from a transactional loyalty to emotional loyalty: …
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Despite challenges like fluctuating exchange rates, climate issues, and varying affordability, the desire to travel remains strong. People are becoming more strategic about their travel choices, leading to significant shifts …
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Snappy’s 2024 Customer Loyalty Study Finds 70% of Consumers Prioritize Brands with Loyalty Offerings; 76% of Americans Report They Will Spend More When Part of a Loyalty Program
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In an interview with PYMNTS, Paco Underhill, a psychologist and retail consultant and author of “Why We Buy,” discussed how the wealth concentration among older consumers is shifting loyalty dynamics.
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Younger generations, in particular, value experiences that bring joy and connection over accumulating material items. Research on subjective well-being has gained popularity, with media coverage and podcasts exploring the science …
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The report emphasizes how PFE solutions enable financial institutions to drive stronger customer engagement, retention, deposit growth and cross-selling opportunities by incorporating personalized financial wellness capabilities into their digital banking …
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PYMNTS Intelligence Report finds that more consumers would opt for buy now, pay later (BNPL) services for larger purchases if they received rewards for doing so.
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D-edge covers implications of Digital Markets Act implementation for hospitality and hotels industries, including significant drop in free traffic, increased dependence on paid traffic, rising distribution costs, unfavourable shift in …
