The report, based on surveys with more than 3,000 U.S. consumers, showed that when it comes to co-branded cards, loyalty points and rewards granted in exchange for using the cards …
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The latest Mastercard-CrescentRating Global Muslim Travel Index (GMTI) 2024 emphasizes the evolving demographics of the travel sector, particularly the rising significance of female and young travellers under 40, as well …
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Merkle report: Importance of Customer-First Cultures and Explores Key Characteristics of Organizations lead to CX Excellence
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Study from Fetch reveals CPG, retail and restaurant marketers prioritize retention ahead of acquisition, in light of fragmented consumer spend and attention
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CCW Digital’s Latest Market Study Focuses On The Recent Decline Of Customer Experience Despite Increased Use Of AI
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The comprehensive analysis highlights summer shopping trends and behaviors, confirms all consumer shopping habits
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High-Income Shoppers Seek Store-Specific Card-Linked Rewards
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– 77% of US consumers think their lives are the same or better now than 3–4 months ago – 49% of US consumers will download a brand’s app …
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Apps are quickly loaded, but are also quickly deleted again – PAYBACK is the most widely used loyalty program in Germany.
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CEO Ed Bastian sent the following email to Delta SkyMiles members on Wednesday, May 22, updating them on the investments Delta is making to elevate their experience and inspiring them …
