All you need to know this week about loyalty & CX: GLO Loyalty Panel at ATM • GLO Loyalty Panel at Aviation Festival Americas • McKinsey • BA • Air …
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Latest report by McKinsey’s partner Jillian Tellez Holub and coauthors find that Americans’ outlays for recreational experiences such as stays at luxury hotels reached their highest level since 1960 after the …
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60% of UAE consumers express a high level of satisfaction with their lives, a notably greater proportion than the global average of 43%.
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The study, which spanned 104 brands across the UAE, also found that Air Arabia, HSBC, and Deliveroo have registered a 3% increase in the CEE metric, largely due to their …
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More than three out of five (66%) of UAE consumers have bought or received a gift card in the previous six months or more
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The Kingdom is set to undergo a significant expansion in its hospitality sector, with plans to develop 320,000 hotel rooms to accommodate an anticipated surge in tourism, expected to reach …
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Wellness travel is about engaging with the destination in a more active way, in line with a global trend among travel motivations, focused on well-being in a broader sense, a …
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In a significant development for the retail industry and consumer markets, the latest data indicates that China’s loyalty programs market is poised for robust growth. With a compound annual growth …
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The Loyalty Wheel framework established in Intuit Mailchimp’s latest report, The Science of Loyalty, distills loyalty into four neurobiological principles: reward, memory, emotion, and social interaction. These fundamental pillars of …
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Guided by a steadfast commitment to environmental stewardship, community upliftment, and responsible tourism, Banyan Group’s continued dedication to designing with nature, fostering destination stewardship, and uplifting local hosts – remains …
