Unravel critical understanding of this rapidly emerging market in this brand-new report; enabling payment companies, biometric card manufacturers and biometric in-store terminal vendors to shape future business models.
Article News Category: Loyalty Research, Theory & Surveys
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More than 1 in 4 Organizations Banned Use of GenAI Over Privacy and Data Security Risks – New Cisco Study
by GLOby GLOAmong the top concerns, businesses cited the threats to an organization’s legal and Intellectual Property rights (69%), and the risk of disclosure of information to the public or competitors (68%).
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The research findings reveal that the traditional checkout process, featuring a human cashier, is associated with higher levels of customer loyalty and an increased likelihood of future visits compared to …
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“Loyalty Juggernauts”: 27th annual Customer Loyalty Engagement Index (CLEI) by Brand Keys
by GLOby GLOThe economic impact of brand loyalty strategies is underscored by compelling facts, such as the significantly higher cost of acquiring new customers compared to retaining existing ones. The study reveals …
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The new Index provides a fresh lens through which to view consumer sentiment, through a unique combination of macroeconomic data—on topics ranging from finances to global conflict to healthcare—and consumer …
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Credit-Cards-as-a-Service Global Market Report: Key Considerations for Building a Card Program
by GLOby GLOFor many, launching a card as a core business or an extension of existing operations is an appealing prospect. Acting as a payment tool, an open-ended revolving loan product, a …
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Runa Study Reveals Growth of Digital B2B Gift Card Distribution Channels, with Branded Payments Gaining Favor as a Payment Method
by GLOby GLOThe study explores evolving consumer preferences, highlighting that 41% of consumers primarily receive gift cards through loyalty and rewards programs.
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Vonage Research Reveals Nearly Half of Consumers Expect 24/7 Customer Service Support, Nearly Three Quarters Will Switch Businesses Following a Subpar Experience
by GLOby GLOData highlights ways AI brings 24/7 immediacy, with automation and personalization, for continuous engagement across diverse communications channels.
