A recent Kantar study reveals that three out of every four marketers intend to boost their online video budget.
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The report foretells a holiday grocery shopping season that will be more omnichannel than ever before, with 83% of shoppers planning to use grocers’ online stores and apps, 78% of …
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The Glance Guided CX platform brings human connection into digital spaces, allowing representatives and customers to connect in seamless, in-brand collaboration in real time.
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Expedia Group unveiled Unpack ’24, a comprehensive look at what’s motivating travelers and where they’re going next year. Based on the company’s unmatched first-party travel data, plus a global consumer …
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Glia’s strong growth is powered by its seamless, Customer Interaction Platform that unifies traditional phone, SMS, chat, voice and video—supported by on-screen collaboration.
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The 2023 World Passenger Survey, based on over 8,000 responses from air travelers during the spring and summer, indicates that the implementation of personalisation in the air shopping experience is …
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According to PYMNTS Intelligence, despite over half of card users possessing a store card, only 12% have utilized these cards for making purchases in the last 30 days.
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“Southwest is committed to delivering a travel experience that aligns with our brand and meets the evolving expectations of our Customers,” said Tony Roach, Senior Vice President Marketing and Customer …
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EY Future Consumer Index: US consumers are looking to get more for less this festive shopping season
The 13th edition of the EY Future Consumer Index (FCI), a global study surveying more than 22,000 consumers across 28 countries, including 1,500 in the US, signals that US consumers are …
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The findings of the report indicate that 27% of subscribers participate in VIP membership programs.
