Deloitte’s 3rd annual survey on loyalty program preferences. 2023 consumer loyalty survey asks participants to rank the importance of key program features and benefits to reveal insights into how these …
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The adoption of technology and the use of data are central to modern loyalty programs. Technological advancements have enabled loyalty programs to move beyond traditional point-based systems, offering more dynamic …
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The survey of 5,000 people, which was commissioned by Deliverect and conducted by Censuswide, revealed the important role that technology plays in each stage of the consumer journey, from how …
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56% of store cardholders express interest in receiving tailored discounts and rewards based on their recent purchases, in contrast to only 44% of non-store cardholders who share this interest. This …
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Merkle, dentsu’s leading technology-enabled, data-driven customer experience management (CXM) company, released its annual Retail Media Research Report, incorporating survey findings from retail media networks (RMNs) and brands.
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The exclusive WTM Global Travel Report, compiled in association with renowned researchers at Tourism Economics, an Oxford Economics company, shows how leisure travellers’ needs and desires are changing – and …
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QR Codes and Mobile Payments Power Japan’s Booming E-Commerce Landscape
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An independent loyalty program benchmark conducted the management consultancy firm, Sia Experience by Sia Partners covers key players in Netherlands, encompassing nine sectors and analyzing the practices of 25 leading …
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In line with shifting consumer preferences, the adoption of QR code payments, mobile wallets, and BNPL services at POS is on the rise throughout the Asia-Pacific region.
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More Than 50% of Consumers Aim to Reduce Cash Reliance, Opt for Contactless Payments – The volume of soft POS transactions is predicted to surpass 400 billion by 2027.
