CGA by NIQ, the trusted on-premise measurement, insight, and research consultancy to food & drink businesses across the globe, recently published a series of reports that demonstrate that the future …
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The report surveyed consumers worldwide across 14 regions and found a need for easier and more secure capabilities that address concerns around identity theft and simplified access.
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According to the research, travel is set to take center stage in 2024. This trend is driven by the increasing use of artificial intelligence (AI) in travel, which helps travelers …
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The global customer experience management market is estimated to be worth USD 11.4 billion in 2023 and is projected to reach USD 20.4 billion by 2028, at a CAGR of …
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Prevalent in Asia and now spreading globally ‘zero consumer” has different to traditional consumer shopping patterns: demand the full “phygital” experience, evaporating mid-range brands, personalisation across online and physical shopping …
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A recent assessment of companies in the tech sector based on customer loyalty places Alphabet (Google) at the top of the list. Intel follows closely in second place.
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Holiday spending and participation return to pre-pandemic levels spurred by bigger budgets for non-gift items like decorations.
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This year’s report found that B2B buyers’ top priority for the next 12 months is increasing efficiency in their processes, while 94% also prefer to work with businesses that continuously …
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The research captured insights from both advisors and end-clients, focusing on the application of financial psychology and the use of technology, particularly client portals, on planning outcomes. The greatest impact …
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50% of Loyal Subscribers Are Young Consumers With Multiple Subscriptions
