The International Air Transport Association (IATA) released data for June 2023 global air cargo markets showing the smallest year-over-year contraction in demand since February 2022.
Article News Category: Loyalty Research, Theory & Surveys
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USA Sportswear Industry Customer Survey 2023: Delivering Exceptional Customer Experience – The Power of Consumer Insights
by GLOby GLODelivering an exceptional customer experience is crucial for companies in the sportswear industry to thrive in the competitive marketplace. The ability to meet and exceed the expectations of customers can …
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American Express consumer survey UK: Purpose more important than price in driving loyalty amongst younger shoppers
by GLOby GLONew research conducted by American Express in the UK suggests that younger generational consumers, including Gen Z and Millennials, prioritize purposeful shopping as the dominant driver of brand loyalty, surpassing …
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Hilton Brands Rank Highest in Guest Satisfaction Across 3 Respective Segments According to J.D. Power 2023 Study
by GLOby GLOWaldorf Astoria took the top spot for Luxury while Home2 Suites by Hilton and Tru by Hilton ranked top of their segments in the J.D. Power 2023 North America Hotel …
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“Unit revenue for the second quarter 2023 was strong and well above pre-Covid historical averages,” said Ted Christie, Spirit’s President and Chief Executive Officer. “However, demand for the peak summer …
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Customer Intelligence Platform Market to Reach $21,682.84 Million, Globally, by 2032 at 26.3% CAGR: Allied Market Research
by GLOby GLOThe global customer intelligence platform market is experiencing growth due to factors such as an increase in demand for personalised customer experiences, the growth in adoption of advanced analytics and …
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