Key themes: Destinations are making major investments in travel and tourism; Trending destination is theme parks; cruise ships keep getting bigger and onboard charges and fees on ships are soaring; …
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Read full survey MGH recently conducted a national survey of U.S. TikTok users to uncover the social media platform’s impact on the travel and tourism industry, as TikTok has become …
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Direct access to a base of loyal customers is a benefit to owning and operating a branded hotel. Loyalty members can help drive occupancy during off-peak periods or weaker economic …
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Research Reveals 87% of Consumers Regard Relevant Recommendations as Highly Valuable. 65% of respondents do not realize product recommendations from online retailers are powered by AI.
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80% of U.K. consumers use their smartphones to access coupons or loyalty cards while shopping in physical stores. 77% of British shoppers use retailers’ mobile apps more often or about …
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Latest report by BoF (The Business of Fashion) and Royalmount (Canada) assesses how brands and retailers can successfully navigate luxury retail’s new dynamics by crafting strategies around three pillars: supercharged …
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The survey looks at the worldwide impact of persistent inflation and the ongoing cost of living crisis on retailers, particularly grocery retailers and the impact loyalty programs can have on …
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In today’s competitive business world, providing excellent customer service is crucial as customers have many options to choose from.
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The COVID-19 pandemic has increased people’s appreciation for local communities, resulting in a sustained trend towards localism. As economic and political instability continues, people are seeking a sense of belonging …
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Businesses in Africa serve an increasingly young population who are eager to embrace digital experiences and online services—provided they feel safe and secure while doing so. Balancing innovation imperatives with …
