A unique report by Adam Posner, one of the leading loyalty experts in Australia on Joyalty* – a solution available for brands without existing loyalty programs. Joyalty* is a word Adam …
Article News Category: Loyalty Research, Theory & Surveys
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Kearney Consumer Institute: Consumer trading-down and trade-off behaviors during infaltion-driven recession
by GLOby GLO69% of consumers are reducing spend in one category to spend in another / 64% acknowledge that prices are going up, but are still buying the same goods and services …
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Report / IBS Software: Air passengers call for more retail opportunities and slicker online checkout
by GLOby GLONew survey data from travel tech company IBS Software, reveals a massive 93% of UK and US consumers would book more services with airlines given the chance – representing a …
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Based on publicly available sources and reported financials, the report ranks top 100 most valuable airline loyalty programs with top 4 out of 5 places dominated by the USA airlines: …
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Report / iSeatz: The tipping point for the travel loyalty in 2023 survey report – booking, personalisation, sustainability and payments
by GLOby GLOThis report identifies 4 key areas that companies with travel loyalty programs should focus on to bridge the mismatch between offering and expectation and benefit from the appeal of travel …
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Amadeus has released its annual trends, shedding light on a rapidly evolving industry Travel is set to see significant changes in 2023, with a FinTech revolution and luggage-lite trips set …
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Report / William Blair on Restaurants Engagement, Loyalty, Digital Trends and Brand Affinity: January 2023
by GLOby GLOAbout 45% actively participate in loyalty programs across age groups, with stronger participation in younger demographics (50% under 60 actively participate in loyalty programs versus 39% over 60).
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