The Optimove 2022 Consumer Trust of Online Retailers Survey underscores that loyalty and trust are inextricably linked. Survey of 406 US consumers fielded in the 4th quarter of 2022 shows …
Article News Category: Loyalty Research, Theory & Surveys
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Report: 2023 Deloitte Global Marketing Trends Report Outlines Opportunities in Uncertain Times
by GLOby GLOAmid economic uncertainties, Deloitte forecasts marketers will experience breakthroughs in tech, increased consumer focus on sustainability and more in 2023 according to annual report
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Report: The Worldwide Gamification Industry is Expected to Reach $43.9 Billion by 2027
by GLOby GLOThe global gamification market reached a value of US$ 12.25 Billion in 2021. Looking forward, the publisher expects the market to reach a value of US$ 43.92 Billion by 2027, …
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Merkle (USA): Forecast 2023 – How consumer behaviour will drive brand experience in 2023 with AI?
by GLOby GLOBrands and companies have shifted from a product-centric to a customer-centric approach and delivery of meaningful, relevant experiences to their customers. It boosts customer loyalty and in turn, overall revenue. …
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The Great Retail Race by Emarsys (USA): New Research Reveals Expanding Disconnect Between Customer & Retailer Perceptions
by GLOby GLOThere are differing perceptions in priorities for both consumers and retailers in 2023. For consumers rewarding customer loyalty (50%) tops the list of what they want to see from retailers, …
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Cashfree Payments (India) launches ‘Out of the World’ campaign focusing on the importance of trust in online payments including loyalty
by GLOby GLOCashfree Payments, a leading payments and API banking solutions company, today launched its brand campaign, ‘Out of the World’. The campaign highlights the role and importance of a trusted and …
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Face-swiping was pioneered for banking but is quickly spreading through travel and hospitality with Star Alliance already pioneering technology in Hamburg airport. Application in LoyaltyTech has been attemped as early …
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