According to Charles Ehredt, CEO of Currency Alliance, the key trends of 2023 will be related to three main pillars: 1/ cost control; 2/ embedding loyalty mechanics across the business; …
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Travellers are prioritising experiences and connections this festive season with room revenue pacing 30% ahead of 2019 for resort locations worldwide. The survey was commissioned by Hyatt through OnePoll, who …
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According to a new report The tourism industry loyalty programs market is expected to reach a valuation of USD24bn in 2022. Sales are projected to increase at a 9.20% CAGR, …
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Deloitte published a new survey examining how consumer preferences are changing in the face of today’s uncertain economic environment.
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Global survey held during October & November 202 by GHA revealed 5 trends: 1. Longing for leisure, not business, with up to 6 trips planned. 2. Japan surprises becoming #1 …
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An in-depth report about how companies are investing in loyalty marketing now and what loyalty executives see as the most important trends in and around customer loyalty programs.
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In this edition of The Deloitte Consumer Review, Deloitte are revisiting a theme explored in the 15th edition: the challenge businesses have in delivering a positive customer experience.
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Adam Posner presents 10th edition of the annual Australian consumer research study tracking key trends and insights on customer loyalty and loyalty programs. In its 10 sections, seven new areas …
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As inflation begins to bite, targeted savings and personalised offers are in, and free newspapers and traditional point collecting are on their way out.
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Read on TCC website Predictions aren’t easy in a pandemic. But they are necessary – businesses need to look forward to understand their next steps and make the most of …
