Rapid digitization of multiple channels across the world has created a highly complex and fragmented engagement landscape. Need for robust analytics solutions across email, chatbots, mobile apps, websites, and call …
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The AI Assistant Market is expanding as businesses leverage intelligent virtual agents to streamline operations, enhance customer support, and improve decision-making. Technological advancements in AI, speech recognition, and contextual understanding …
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With built-in AI recommendations, digital loyalty, and a commission-free mobile storefront, restaurants can build deeper guest relationships, increase profitability, and drive repeat business—all under their own brand.
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The AI Assistants can handle up to 70% of routine customer queries such as answering frequently asked questions or checking order statuses, while AI Agents go further by completing end-to-end …
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Whether it’s finalizing a complex purchase, navigating onboarding, or solving an urgent issue, Guided CX empowers agents to step in at the moment of decision – shortening sales cycles, improving …
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Over the past three months, Zoomcar has used Google Cloud’s Vertex AI and Gemini models to deploy intelligent AI agents across the user journey. These solutions are already delivering tangible …
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Creating intelligent, human-like, and proactive personalized experiences at scale is even easier thanks to the expanded partnership. Enterprise customers can now integrate Google Cloud’s cutting-edge AI, including advanced large language …
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TAP Air Portugal partners with Samsung to offer new digital features.
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The new and improved Aer Lingus app introduces several new features aimed at delivering a more seamless, intuitive and helpful experience for customers, especially on the day of travel. These …
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counterTEN is a blockchain-powered fan engagement platform in music and sports—delivering access, rewards, and identity directly through Apple and Google Wallet.
