Article News Category: Loyalty Technology & Solutions

The Fetch American Express® Card, powered by Imprint, is designed to seamlessly reward cardholders for how they pay for everyday purchases, offering more Fetch Points on each dollar anywhere they …

This integration empowers restaurants, hotels, and retail operators to deliver a streamlined gift card experience directly within their existing POS environment—eliminating the need for third-party systems, external devices, or manual …

The new platform, which integrates the loyalty programme empowers customers to order their favorite local comfort foods faster and more conveniently online, via their phones, or in-store.

OYO has partnered with IBS Software to accelerate global digital transformation across its hospitality portfolio, including brands like Motel 6, Belvilla, and Sunday. The collaboration will leverage IBS’s iStay platform …

Cisco is forecasting a fundamental shift in customer experience (CX)—driven by advanced AI, unified data, personalisation at scale, and Rich Communication Services. These trends are expected to elevate loyalty and …

Depop, the Gen Z‑focused fashion resale marketplace owned by Etsy, has confirmed the permanent appointment of Peter Semple as Chief Executive Officer, following a tenure as interim CEO that garnered strong …

The company has partnered with Vyntelligence (also known as Vyn), whose Agentic Video Intelligence platform is being integrated into Currys’ customer support workflow—marking what Currys describes as a retail-first application …

Ireckonu, the hospitality tech provider known for its advanced middleware and Customer Data Platform (CDP) solutions, has unveiled a powerful marketing automation feature that enables hotels to run data‑driven, hyper‑personalized …

Amplero delivers AI-powered insights and personalized recommendations directly within banker workflows—eliminating system toggles and replacing guesswork with precision. By providing clear, data-driven guidance on what to offer, when to engage, …