McKinsey’s Future of Tourism article expects travel and tourism GDP expected to grow at an average annual rate of 5.8% between 2022 and 2032, surpassing the growth of the overall economy, …
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Achieving true personalization is every marketer’s goal and with AI this really comes to life. Meet OptiGenie – your AI-powered, customer-led marketing assistant that will guide you through every step …
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IHG revealed plans for a comprehensive global rebranding of InterContinental, encompassing various aspects from design to service approach. Tom Rowntree, VP of luxury Brands at IHG sherds light on plans …
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The event, taking place at the ExCeL London from November 6th to 8th, anticipates around 4,000 exhibitors participating.
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The World Travel & Tourism Council (WTTC) has officially named Greg O’Hara as its new chairman, with a focus on advancing sustainability in the industry. O’Hara, who currently serves as …
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A recent survey by Audley Travel has revealed that holidaymakers in the premium travel sector are spending nearly £5,000 per person on average for a two-week vacation, despite the ongoing …
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New proprietary methodology explores how to establish enduring connections between brands and audiences that enhance loyalty, “sway and stay” consumer preferences
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Deloitte’s 3rd annual survey on loyalty program preferences. 2023 consumer loyalty survey asks participants to rank the importance of key program features and benefits to reveal insights into how these …
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An independent loyalty program benchmark conducted the management consultancy firm, Sia Experience by Sia Partners covers key players in Netherlands, encompassing nine sectors and analyzing the practices of 25 leading …
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Beginning this spring, an immersive digital experience offering bespoke video content and a bi-annual publication will be made available exclusively to guests across all 27 Auberge properties and visitors to …
