The Lacek Group and Sitecore set out to survey consumers around the globe to better understand their current loyalty needs and expectations: What drives brand loyalty? What propels loyalty program …
Article News Category: Luxury Loyalty
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Genesys and Salesforce Launch AI-Powered Customer Experience and Relationship Management Solution
by GLOby GLOGenesys® has announced a strategic collaboration with Salesforce to help businesses bring together their data, agents, bots and communication channels for smarter end-to-end customer and employee experiences. The companies are …
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Elevate The Four Seasons Experience: Introducing Club Benefits At Four Seasons Hotel Bengaluru
by GLOby GLOFour Seasons Hotel Bengaluru introduces an enhanced level of luxury and convenience with its newly launched Club Benefits, exclusively available to guests booking Club Rooms or Suites. This premium offering …
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FCM Consulting Global Quarterly Travel Trend Report Q2-2023: Q2-2023 is one of two halves.
by GLOby GLOMajor travel trends for the quarter and rest of 2023. Airfare costs and predictions by country and on key city-pairs. Detail on hotel rate movements across each region. Insights into …
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Numerous retailers are currently testing loyalty programs as a means to incentivize repeated purchases. However, on average, consumers are members of over four loyalty programs; nevertheless, only around two-thirds of …
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Sudhir Agarwal, Founder & CEO of Everise, said: “This honor cements us as an innovation-powered company committed to driving growth and development in the outsourcing space. Together with our industry …
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Double triumph for Proximity as Fraser Hart & Fields the Jewellers partner for clienteling success
by GLOby GLO“We are honoured to have been chosen as the preferred partner for Fraser Hart and Fields the Jewellers,” said Cathy McCabe, CEO, Proximity. “This partnership underpins our dedication to redefining …
