Deloitte Global has joined GLO as the latest member showing its commitment to leadership in loyalty and customer experiences. By joining GLO – one of the leading global cross-industry organisations …
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Brands’ CX Quality Reaches Its Lowest Point Since 2016.
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British Airways Holidays has launched its first Travel Trends Report, examining the behaviours and attitudes that are shaping travel trends today. Findings include that 63% of consumers say that holidays …
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Festival season is back and bigger than ever. IHG Hotels & Resorts is ready to welcome guests traveling to see their favorite artists as the official hotel partner of some …
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Latest analysis of rewards programs offered by major hotel brands reveals emerging trends focused on unbundling, upselling, and AI-driven personalization
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IHG® Hotels & Resorts, one of the world’s leading hotel companies, has announced the signing of a Management Agreement with Akam Al Rajhi, a joint venture between AkamAlRajhi and Al …
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Global hospitality leader IHG Hotels & Resorts is excited to announce the launch of AirPlay in hotel rooms in collaboration with Apple, giving guests the ability to seamlessly and securely …
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Mandarin Oriental, Paris is immersed within the heart of the city’s haute couture neighbourhood on the famed Rue Saint-Honoré, perfect for fashionistas and culture connoisseurs.
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Affordability has become an important factor for travellers, with 32% of respondents stating that they will choose their next European holiday destination based on the cost of experiences offered there.
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Jelena Kezika, Senior Director Strategy, GHA on sustainable programmes at Global Hotel Alliance and Green Collection.
