With over 10 Fortune 500 customers, Akool empowers iconic brands including Amazon, Coca Cola, and General Mills to deliver one-of-a kind immersive experiences – just in time for the holidays.
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These three new features, all integrated into the SevenRooms platform, give operators new ways to connect and communicate with their guests – helping them evolve to meet the needs of …
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The dynamic customer engagement suite of SAS Customer Intelligence 360 provides users with a holistic, purpose-driven solution encompassing every part of the customer journey to deliver analytics-based insights and reporting.
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This collaboration marries the strengths of Applied Consulting and SANDSIV, both dedicated to a shared mission: empowering companies to achieve Customer Centricity, People Engagement, and Operational Excellence.
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Hoteliers will now be able to sell personalised monetary and experience vouchers to guests who will then have the choice to redeem against particular hotel services or use as an …
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Collaboration with MessageGears addresses cost, resource, and data accessibility limitations to make aspirational engagement KPIs a reality.
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Trip.com’s newly released TripGenie introduces the concept of the Language User Interface, guiding users to detailed itinerary planning, personalized recommendations, and flight and hotel bookings
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Airbnb is introducing three enhancements that include a selection of accommodation favorites, a revamped ratings and reviews system, and new listing management tools.
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Len Covello commented that the traditional concept of loyalty, where individuals accumulate a specific currency like air miles over time and then redeem them, has shifted in recent years. Loyalty …
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According to Tripadvisor’s CEO, Matt Goldberg, the incorporation of generative AI into its Trips travel-planning tool is yielding favorable outcomes.
