Achieving true personalization is every marketer’s goal and with AI this really comes to life. Meet OptiGenie – your AI-powered, customer-led marketing assistant that will guide you through every step …
-
The cooperation will provide customers with a seamless and personalised travel booking experience, delivering exceptional travel services for travelers while saving agent time with each transaction.
-
IBM’s deep engineering and AI expertise to deliver extended customer-focused functionality via NatWest’s virtual assistant, Cora. Collaboration is part of NatWest’s broader generative AI approach, which leverages IBM’s enterprise AI …
-
‘No Sun Club’ unveils next-gen loyalty experience for skin care enthusiasts offering members exclusive benefits, perks, and personalized skin care routines via AI and insights from Founder Jordan Harper
-
Virgin Australia will use Sabre’s NDC IT capabilities, together with its Global Distribution System (GDS), to both create and distribute innovative offers and rich, customised NDC content.
-
IATA tests end-to-end digital airline trip
-
The adoption of technology and the use of data are central to modern loyalty programs. Technological advancements have enabled loyalty programs to move beyond traditional point-based systems, offering more dynamic …
-
The project includes a complete revamp of the airline’s mobile app and web portal, covering the end-to-end digital customer experience and empowering data-driven dynamic retailing techniques.
-
The platform adds intuitive credit card program management tools and creates a “one-stop shop” for rolling out consumer and commercial credit programs, the company said in a news release.
-
The upgrade will enhance operational efficiency and integrate data to create personalised guest experiences.
