Customer service and support leaders across industries and business models benchmarked their plans for 45 established and emerging technologies and capabilities:
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Comprehensive guide on machine learning discusses the tools you need to understand how AI is impacting marketers and how you can incorporate it into your email personalisation strategy.
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During this week, CleverTap, the comprehensive engagement platform, made an announcement regarding its partnership with SpiceJet, one of India’s leading airlines. Through this collaboration, SpiceJet aims to enhance the customer …
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This collaboration aims to revolutionise customer experience management for enterprise brands and retailers.
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Brought to life through a partnership with BIONIC® Yarn, a material engineering leader committed to addressing plastic pollution in marine and coastal environments, Virgin Voyages has created the travel industry’s next-level …
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