The Alliance’s newly launched Paris Charles de Gaulle airport lounge has also won the World’s Best Airline Alliance Lounge title in its first year.
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“We continue investing in a seamless customer journey, starting from our digital channels and customer care to the inflight experience and cabin design.” Ole Orvér, Finnair Chief Commercial Officer, said.
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Japan Airlines (JAL), has been awarded the title of “World’s Best Premium Economy Class” at the annual Skytrax (*1) World Airline Awards Ceremony. This is the first time JAL has …
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The Airline Passenger Experience Association (APEX’s) prestigious regional awards are voted by millions of global passengers to honour airlines from Africa, Europe, North and South America, and the Middle East …
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Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands, with the award-winning loyalty programme GHA DISCOVERY, has announced the winners of its 2024 awards.
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Saudia, the national flag carrier of Saudi Arabia, was named ‘The World’s Most Improved Airline’ and ranked number one for the Best Economy Class Airline Catering at the 2024 Skytrax …
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The World Finance Sustainability Awards are recognized as a significant reference by global finance and business circles and are awarded to organizations that showcase best practices in the environmental, economic, …
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To be eligible for the award, hotels must have demonstrated strong guest satisfaction, had all their staff complete Wyndham’s required health & safety trainings, and remained in good standing with …
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VA Air President Clay Sun attended on behalf of EVA and accepted 16 of the airline’s awards, including 8th place ranking among the “World’s Top 10 Best Airlines” and first …
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The correlation between customer satisfaction and loyalty remains high, with an 89% correlation between satisfaction and likelihood to recommend and a 74% correlation between satisfaction and likelihood to return.
