Matalan will relaunch its loyalty scheme and refresh its mobile app in early 2026 as part of a bold digital transformation aimed at building deeper, data-driven customer relationships.
-
Supermarket giant Asda has recruited JD Sports’ customer director, Chris Chalmers, to lead a major upgrade of its customer data and loyalty strategy.
-
Among the company’s newest advancements is Celerant’s Customer Engagement Suite. This next-generation digital marketing hub enables retailers to manage every aspect of their marketing from a single platform. More than …
-
Despite turbulent economic conditions, research also suggests a bright outlook for retailers this holiday season as 83% expect to achieve their Q4 sales objectives, building on last year’s momentum.
-
The Effie submission focused on the PAYBACK Verbund app with extraordinary promotions and user activations designed to get as many customers as possible excited about the new partnership between PAYBACK …
-
Location: Scottsdale, AZ, USA. Click inside to apply.
-
DPC Dash’s digital leadership strategy yielded impressive results in building a connected community. The Company’s loyalty program reached 32.9 million members as of September 30, 2025, compared to 21.7 million as …
-
“Our partnership with Gap is about reinventing the retail landscape with AI and helping them lead the industry with speed, personalization, and game-changing customer experiences,” said Thomas Kurian, CEO, Google …
-
The benchmark report covers data from boutique chains to multinational brands. It examines how clienteling changes customer behavior: influencing more purchases, reducing time between purchases, and driving higher spend. The …
-
Effective immediately, Herd Rewards members can now redeem points for coupons that are valid not only online and on subscription orders, but also in-store at participating retail locations.
