Key takeaways: 2x more companies want to increase their investment in customer retention than in acquisition • 81.4% of program owners confirmed that their loyalty program was helpful during the …
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An analysis of brands’ online, mobile, and in-store experiences reveals a notable gap in omnichannel technology adoption, underscoring the potential for improvement
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The seamless integration of shopping features on social platforms further streamlines the cross-border purchasing process, converting consumer interest into transactions. The rising influence of social media platforms is thus reshaping …
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Tulip, a leading provider of retail customer engagement solutions, announced the launch of Tulip Pay to support in-person retail transactions.
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The launch of Jumpmind Promote comes at a key inflection point as retailers attempt to spur sales for inflation-weary shoppers through inspired and differentiated promotions to incentivize purchases.
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Henderson Foodservice, which launched the brand in 2015, has invested £250,000 to develop the new ‘My Barista Bar Rewards+’ app for users in Northern Ireland, that will digitise the brand’s …
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ThriwePrime is an exclusive membership program set to transform the Saudi Arabian benefits landscape.
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A testament to its unwavering commitment to customer experience excellence, Miral received four significant wins at the International Customer Experience Awards 2023.
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Amazon is adding new features to its Prime membership program with discounted One Medical memberships in the USA. Prime members will be able to sign up for a One Medical …
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Powered by transformers, ASA blends generative AI with Constructor’s AI-based personalisation technology and ability to optimise experiences for e-commerce companies’ unique key performance indicators.
