0:00 – on Sia Partners proposition in Loyalty & CX • 2:50 – on step by step questions you need to address when building or revising a loyalty program • …
Article News Category: Retail, Duty Free, F&B & Dining
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Len Covello, CTO of Engage People on Loyalty: Personalization Powers Loyalty Programs to New Levels of Customer Engagement
by GLOby GLOLen Covello commented that the traditional concept of loyalty, where individuals accumulate a specific currency like air miles over time and then redeem them, has shifted in recent years. Loyalty …
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Allied Market research: Travel Technology Market to Reach $21 Billion, Globally, by 2032 at 8.6% CAGR: Allied Market Research
by GLOby GLOIncrease in use of voice search and voice control and rise in contactless payment options, drives the growth of the global travel technology market.
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McKinsey report: future of tourism to include bridging the labor gap and enhancing customer experience
by GLOby GLOMcKinsey’s Future of Tourism article expects travel and tourism GDP expected to grow at an average annual rate of 5.8% between 2022 and 2032, surpassing the growth of the overall economy, …
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Optimove launches OptiGenie, AI-powered, customer-led marketing assistant to deliver top-tier, personalized experiences
by GLOby GLOAchieving true personalization is every marketer’s goal and with AI this really comes to life. Meet OptiGenie – your AI-powered, customer-led marketing assistant that will guide you through every step …
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The report foretells a holiday grocery shopping season that will be more omnichannel than ever before, with 83% of shoppers planning to use grocers’ online stores and apps, 78% of …
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PYMNTS Intelligence and Banyan Report: “Leveraging Item-Level Receipt Data: How Personalized Card-Linked Offers Drive Store Card Usage”
by GLOby GLOAccording to PYMNTS Intelligence, despite over half of card users possessing a store card, only 12% have utilized these cards for making purchases in the last 30 days.
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Krispy Kreme strategically investing in digital platforms to expand its reach among Generation Z
by GLOby GLOKrispy Kreme Global President and COO, Josh Charlesworth, also plans to enhance eCommerce and loyalty programs to increase purchase frequency, responding to the strong consumer demand for such programs.
