Deloitte’s 3rd annual survey on loyalty program preferences. 2023 consumer loyalty survey asks participants to rank the importance of key program features and benefits to reveal insights into how these …
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Unilever struggled to grow sales at Dollar Shave Club and the brand was later than rivals to establish itself in brick-and-mortar retailers. Unilever did not move quickly enough to balance …
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In an interview with PYMNTS, Hannah Harper, the digital marketing manager at Leatherman, sheds light on the company’s focus on loyalty and how it benefits both the company and appeals …
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Tesco has appointed Matthew Barnes, the former CEO of Aldi, as its new Chief Executive for the UK, following Jason Tarry’s decision to step down from the company after 33 …
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JD Sports has introduced its new loyalty app in the UK, representing a significant step in the retailer’s efforts to enhance the customer experience. Shoppers can receive a 10% cashback …
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The leading men’s retailer continues to announce brand evolutions to elevate and personalize the client experience ahead of its 70th anniversary.
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The new VIP Rewards programme will automatically update for all current Health and Beautycard app and Superdrug.com members when they log in after 25 October.
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The project includes a complete revamp of the airline’s mobile app and web portal, covering the end-to-end digital customer experience and empowering data-driven dynamic retailing techniques.
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The survey of 5,000 people, which was commissioned by Deliverect and conducted by Censuswide, revealed the important role that technology plays in each stage of the consumer journey, from how …
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Paul Jones joins after 12 years with Tesco where most recently he was Head of Brand, Store Design. He will be charged with developing the next evolution of John Lewis …
