Research Reveals 87% of Consumers Regard Relevant Recommendations as Highly Valuable. 65% of respondents do not realize product recommendations from online retailers are powered by AI.
Article News Category: Retail, Duty Free, F&B & Dining
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Airship report: U.K. Shoppers Turn to Mobile Apps for Rewards and Personalised Offers to Navigate the Cost-of-Living Crisis
by GLOby GLO80% of U.K. consumers use their smartphones to access coupons or loyalty cards while shopping in physical stores. 77% of British shoppers use retailers’ mobile apps more often or about …
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Latest report by BoF (The Business of Fashion) and Royalmount (Canada) assesses how brands and retailers can successfully navigate luxury retail’s new dynamics by crafting strategies around three pillars: supercharged …
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The COVID-19 pandemic has increased people’s appreciation for local communities, resulting in a sustained trend towards localism. As economic and political instability continues, people are seeking a sense of belonging …
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Balancing act between digital innovation and customer trust crucial in Africa, says new report by Harvard Business Review Analytic Services with Mastercard
by GLOby GLOBusinesses in Africa serve an increasingly young population who are eager to embrace digital experiences and online services—provided they feel safe and secure while doing so. Balancing innovation imperatives with …
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CreditCards.com survey (USA) reveals 23% of credit card holders don’t claim their rewards
by GLOby GLOFor those who did redeem, cash back and gift cards were the most popular options across all age groups. Majority of cardholders who haven’t redeemed their credit card rewards say …
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Info-Tech Research Group Report: How a Strategic Loyalty Program Can Boost Sports Fan Engagement in the Digital Age
by GLOby GLOInfo-tech has released new research that explores how digital loyalty programs can create emotional connections and 360-degree sports fan profiles that enhance engagement and loyalty beyond team performance.
