Adding another exclusive partnership to its growing portfolio, Oman Air has signed a new agreement that allows members of its frequent flyer programme, Sindbad, to use their Miles to shop …
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The Forbes article titled “Delivery Matters Most” discusses how e-commerce retailers can create better customer experiences by improving their last-mile delivery services. This is considered a critical aspect of the …
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All you need to know this week in loyalty & CX: Emirates, Delta, American Airlines, United Airlines, Air Canada, JetBlue, Miles & More/Lufthansa, SAS, Etihad, Air India, Qatar Airways, Malaysia …
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New Survey of 2,000 Consumers in North America Reveals that 41% Would Like to Hear From Brands Weekly—and 32% Say They Will Shop Elsewhere if Brands Send Them Irrelevant Messages.
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#ZeroIsNowBoarding on JetBlue, the first airline to serve Pepsi Zero Sugar, with the pair changing perceptions of “zero” through a travel experience for fans to the beautiful city of Quito, …
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This report assesses 31 marketing service providers and position them on Everest Group’s PEAK Matrix® as Leaders, Major Contenders, and Aspirants based on their capabilities and offerings. The report aims …
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Digital Sales, Brand Loyalty, and Number of Items take a Hit in Q1 as Grocers and Shoppers Develop Strategies to Fight Soaring Inflation
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The multi-partner bonus program is expanding its online portfolio and entering into a premium online partnership with the multichannel retailer Weltbild. Starting April 4th, 2023, participants in the DeutschlandCard program …
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Mary English, senior director of Strategic Services at The Lacek Group, delves into how loyalty strategies can boost brand affinity—and, ultimately, companies’ bottom line—even in a down economy.
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WT names 5 companies that are demonstrating true support for their muslim customers during this period of observance, which launched Ramadan CX campaigns: KitKat, ASDA, Bradford Hospital, English Football league, …
